DARE TO DREAM BIG
We understand that work is like a second home and that life outside of work is your priority. The opportunities at Highcourt Breckles Group can truly provide career minded individuals with the ideal work-life balance.
If you are looking for a firm where your ideas are valued as an asset then contact Highcourt Breckles Group. We are always looking for entrepreneurial spirit and a desire to succeed in your chosen area of expertise. Whether you have a passion for establishing relationships or are proud of proving your technical risk and insurance knowledge, we could have the perfect opportunity for you.
Benefits:
• Competitive retirement savings plans
• Health & Dental, Life and Disability, and Group Retirement Planning
• Employee Assistance Program (EAP)
• Employee Discount Program
• Continuous training and career development
Requirements:
• R.I.B. Ontario licensed
• Time management skills
• Proficient with digital procedures
• Advanced soft skills and team player
Apply Today!
Send your resume to: edagostini@highcourtbreckles.com
CURRENT OPENINGS
Job Posting | February 1, 2023
Digital Group Sales Broker | Personal Lines Apply 📝
As a member of the Group & Affinity Sales Team, you will help prospective members understand the value in doing business with an insurance brokerage. Leveraging your soft and technical skills, you will work with all departments at HBG and key insurance carriers, to ensure customer expectations are met and managed. The goal is to deliver best in class customer experience.
Requirements:
- Manage phone queue metrics with your team to ensure optimal availability for members
- Manage pipeline and quote metrics using CRM software
- New business leads to be contacted within service level standards
- Follow-up phone calls on warm web leads
- Provide exceptional customer experience on the phone and through email
- Prepare quotes for new business using ARS or company portals
- Provide insurance consultation by recommending appropriate insurance coverage
- Partner with HBG Customer Service or Remarketing
- Embrace HBG workflows and service level agreements
- Keeping current on carrier underwriting, market place trends and continuous education
- Participate in group marketing events
Skills:
- Post-Secondary Education
- Experience with TAM and EPIC is an asset
- Prior customer experience training an asset
- R.I.B. Ontario licensed mandatory
- Over 1 year personal lines experience in sales or service
- Strong organizational and time management skills
- Ability to multitask using digital procedures and technology
- Proficient in Microsoft Office – Outlook, Word and Excel
- Advanced written and verbal skills to help manage high customer expectations and to resolve conflicts
- Ability to identify challenges and overcome them through problem solving and using a team player approach
Apply Today!
Send your resume to: edagostini@highcourtbreckles.com
Job Posting | February 1, 2023
Retail New Business Broker | Personal Lines Apply 📝
As a member of the Inside Sales Team, you will manage new business requests for existing and new clients. You will demonstrate the value in doing business with an insurance brokerage and be able to problem solve in a fast paced environment. Leveraging your soft and technical skills, you will work with all departments at HBG and key insurance carriers, to ensure customer expectations are met and managed. The goal is to deliver best in class customer experience.
Requirements:
- Manage phone queue metrics with your team to ensure optimal availability for members
- Manage pipeline and closing ratio
- New business documentation in TAM and EPIC
- New business leads to be contacted within service level standards
- Provide exceptional customer experience on the phone and through email
- Prepare quotes for new business using ARS or company portals
- Provide insurance consultation by recommending appropriate insurance coverage
- Partner with HBG Customer Service or Remarketing
- Embrace HBG workflows and service level agreements
- Keeping current on carrier underwriting, market place trends and continuous education
- Ability to manage communications with Client Advisors
Skills:
- Post-Secondary Education
- Experience with TAM and EPIC is an asset
- Prior customer experience training an asset
- R.I.B. Ontario licensed mandatory
- Over 1 year personal lines experience in sales or service
- Strong organizational and time management skills
- Ability to multitask using digital procedures and technology
- Proficient in Microsoft Office – Outlook, Word and Excel
- Advanced written and verbal skills to help manage high customer expectations and to resolve conflicts
- Ability to identify challenges and overcome them through problem solving and using a team player approach
Apply Today!
Send your resume to: edagostini@highcourtbreckles.com
Job Posting | January 23, 2023
Customer Service Broker | Personal Lines Apply 📝
As a member of the Customer Service Team, you will help existing customers with policy changes and renewals. Leveraging your soft and technical skills, you will work with the HBG team and insurance carriers, to ensure customer expectations are met and managed. The goal is to deliver best in class customer experience.
Requirements:
- Identify opportunities to cross sell with other insurance products. Record renewal dates for clients and follow up prior to renewal to ensure the policy continues to meet their needs
- Set up abeyances to follow-up with clients for missing documentation
- Review all renewals to make sure information is still accurate and shop the renewals to see if a lower premium can be obtained
- Provide insurance consultation by recommending appropriate insurance coverage
- Review all policy documents prior to the delivery to the client
- Embrace HBG workflows and service level agreements
- Generate temporary liability slips for all new business and endorsements
- Create binder letters for lawyers for clients purchasing a new property. As well as for clients picking up new vehicles
- Assist clients with their new and existing claims
- Handle inquires via email and telephone from existing clients, underwriters and claim adjusters
- Attend events/trade shows where a sales booth is set up and business cards and insurance sales information is handed out to the public
- Keeping current on carrier underwriting, market place trends and continuous education
- Participate in group marketing events
Skills:
- Post-Secondary Education
- Experience with TAM and EPIC is an asset
- Prior customer experience training an asset
- R.I.B. Ontario licensed mandatory
- Over 1 year personal lines experience in sales or service
- Strong organizational and time management skills
- Ability to multitask using digital procedures and technology
- Proficient in Microsoft Office – Outlook, Word and Excel
- Advanced written and verbal skills to help manage high customer expectations and to resolve conflicts
- Ability to identify challenges and overcome them through problem solving and using a team player approach
Apply Today!
Send your resume to: edagostini@highcourtbreckles.com
Job Posting | November 1, 2022
Service Representative | Commercial Lines Apply 📝
As a member of the Commercial team, you will help current and prospective policyholders understand the value in doing business with an insurance brokerage. Leveraging your soft and technical skills, you will work with the Breckles team and insurance carriers, to ensure customer expectations are managed and deliver best in class customer experience.
Requirements:
- Provide exceptional customer experience
- Prepare proposals for renewals and new business, including cross selling, upselling and assessing risk
- Review renewal and policy changes
- Review policy wordings and other documentation for accuracy
- Maintain accurate and up to date files
- Manage insurance certificates
- Keeping current on carrier underwriting, market place trends and continuous education.
Skills:
- Post-Secondary Education
- Experience with TAM is an asset
- Prior customer experience training an asset
- R.I.B. Ontario licensed mandatory
- 3-5 years commercial service experience
- Strong organizational and time management skills
- Ability to multitask using digital procedures and technology
- Proficient in Microsoft Office – Outlook, Word and Excel
- Advanced written and verbal skills to help manage high customer expectations and to resolve conflicts
- Ability to identify challenges and overcome them through problem solving and using a team player approach
Apply Today!
Send your resume to: edagostini@highcourtbreckles.com
