About HBG

Having had to perform customer service myself in the past I'm keen on good customer service. I'd like you to know your company is well represented by Christine in my opinion. I find her very pleasant and helpful. It seems to me she knows what she does quite well as I've never left a call without questions or concerns immediately answered. You hear from unhappy customers I'm certain. When struck by good service, I like to let people know I like how I've been serviced.

I would like to thank my Customer Service Broker, Mr. Giuseppe Simmarano, for his excellent support in helping me renew my policy. I had left him an inquiry by voicemail, asking for advice and within minutes he returned my call. Initially unable to reach me through my landline, he persisted by calling my mobile. Mr. Simmarano was knowledgeable, amiable and patient. He carefully listening to my questions and concerns, and provided the information I needed to move forward. His sense of humour was a bonus, and it was a pleasure to speak with him. His professionalism and approachability inspired confidence and I wouldn't hesitate to contact him again for insurance advice.